Security and Account

Sign up & Recovery Process

When the wallet address is created, the private key is stored in My Device (in the case of the clutch, it is a mobile phone). If you delete the clutch or move the device, the private key will be deleted.

Having a private key on your phone means that you haven't deleted the clutch yet or moved your device. In this case, you can access the address of the clutch by entering the pin number you set.

Missing the private key means that the clutch has been deleted or the device has been moved. In this case, you can access the clutch address in two ways.

One way is to store and enter the Seed Phrase. This method is the most reliable and recommended. If you use Seed Phrase, you can recover the private key of your device. So you can access the clutch address.

Another way is to log in with your Google ID. This method is not recommended as it may cause errors. You can recover the private key of your device by logging in with your Google ID. So you can access the clutch address.

If you access the clutch address using the Seed Phrase or Google ID login method, you must set the Pin Number again.

Three Elements of Wallet Security

Private Key is responsible for giving permission to access the wallet address. So, if you have your Private Key, you can open your wallet. In addition, since the Private Key consists of random numbers and letters, you can keep your wallet safe.

PIN number is used to avoid hassle each time you access your wallet.

Seed Phrase is used to safely recover your wallet.

Private Key

If you click on the gear icon in the Wallet, you can enter the Manage window. By clicking on the Private Key in the Manage window, you can check the Private Key of your wallet. To check the Private Key, please click on Confirm in Attention.

If you enter the PIN number you set up before, you can check the Private Key of your wallet. If you want to copy this Private Key, please click Copy.

PIN number

If you want to change your PIN number, click My Info > Account > Reset PIN number and select the social media platform you used to log in before.

Alternatively, you can click on Forgot PIN number in the PIN number input field.

Select the account you logged in to and re-register your PIN number.

Seed Phrase

If you click on the gear icon in the Wallet, you can access the Manage window. If you click on the Seed Phrase in the Manage window, you can verify the Seed Phrase for your wallet. To verify the Seed Phrase, please click on Confirm in the Attention section.

If you enter the PIN number you have set up, you can check your wallet's Seed Phrase. If you want to copy this Seed Phrase, please click Copy to Clipboard.

Wallet Management

Recover Wallet

If you want to retrieve the wallet you used before, you can use the Recover Wallet feature.

Click the gear icon of the Wallet to access the Manage window.

By clicking the Recover Wallet in the Manage window, you can retrieve the wallet you used before.

Once you complete the Recover Wallet process, the wallet you used before will overwrite the current wallet you are using. Please note that if you do not recover the Seed Phrase of the wallet you are currently using, you will not be able to recover current wallet.

When you press Recover, the following process will proceed.

If you enter the 24 Seed Phrase of the wallet you were previously using and then enter Recover, the wallet you were previously using will be restored.

You can click on the eye to check the words you wrote.

Please note that the Recover Wallet function only supports Seed Phrases consisting of 24 words.

If you enter the PIN number you previously set, your wallet that you used to use before will be restored.

Change Wallet

In previous versions of Clutch, multiple wallet addresses could be created per network. However, with the Clutch redesign, only one wallet address per network can be used, and this will be maintained in the future.

To assist users who created multiple wallet addresses in previous versions of Clutch, the Change Wallet feature was created. With the Change Wallet feature, users can merge multiple wallets into one.

Click on the gear icon of the wallet to access the Manage window.

Click on Change Wallet in the Manage window to merge multiple wallets into one.

The selection range for the number of wallets is from 1 to 99, but selecting 1 is recommended for smooth use of Clutch in the future.

After selecting the number of wallets, simply press Change. Then, the multiple wallets will be merged into one.

Users do not have to worry about token loss because tokens that were previously scattered across multiple wallets will be merged into one wallet.

Account Management

Log Out

If you go to My Info > Account, you will see the Log Out button. You can log out by clicking on the Log Out button.

Delete Account

If you go to My Info > Account, there is a Delete Account button. Pressing the Delete Account button allows you to delete your account.

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